Meter on Table

About

About

The Production Service Company (PSCo.) is a full-service provider of precision measurement solutions. Our product line-up includes the industry’s most elite manufacturers of high-accuracy equipment and tools available. Whether your application requires a dimensional measurement system loaded with the finest technology or the reliability of gaging that can manually deliver consistent results day-in and day-out, we can help you discover a solution that meets your functional and financial needs. Additionally, calibration and repair services are available for each, and every product we offer.

Equipment on table

At PSCo., our primary focus is to ensure that all who engage in our business, experience an unrivaled level of service. After all, “service” is our middle name. This mentality has fueled our company since its inception in 1952 and continues to be the foundation of our culture. We are grateful for your interest and invite you to tap into years of industry knowledge and experience by further exploring a partnership with us.

COMPANY LINE CARD
PSCo Brochure1.24 MB

Join Our Team

Our MISSION is to help manufacturers increase efficiency by enhancing their ability to measure processes, components, and finished products. 

Our VISION is to become the most trusted provider of measurement solutions for industry through service, innovation, and expertise.

Our CORE VALUES...

  • The Golden Rule: Serving each other and our customers with honesty and integrity is the lifeblood of our company. We treat others as we would like them to treat us. Our success is grounded in how we serve.  

  • People over Process: We believe our culture will ultimately define our success.  We foster an environment where employees can think big, have fun, and do great work. 

  • Embracing Innovation: We energetically pursue new ways to continuously improve our product and service offering. 

CURRENT OPENINGS
Field Service Technician - Ohio

PRODUCTION SERVICE COMPANY - SERVICE TECHNICIAN

 

WHO ARE WE?

Since 1952 Production Service Company has helped manufacturers throughout the great state of Ohio increase efficiency by enhancing their ability to measure components and finished products. We are seeking dynamic individuals who can help our team become the most trusted provider of measurement solutions for industry through service, innovation, and expertise.  

 

WHAT WILL YOU DO?

As a Service Technician you will be responsible for servicing and calibrating optical measurement equipment to ensure accurate and reliable performance. Your duties will include maintaining an ongoing schedule for servicing machines due for calibration, demonstrating proficiency in mechanical and electrical functions related to the equipment, a willingness to learn new technologies associated with measurement systems, providing a high level of customer service, and effectively communicating with equipment vendors and customers.

 

EDUCATIONAL REQUIREMENTS

  • High school diploma or equivalent required.
  • Associate's degree or technical certification in electronics, mechanical engineering, or a related field preferred.

 

PREFERRED QUALIFICATIONS

Experience servicing and calibrating measurement equipment is a plus, however, it's not required as comprehensive field training will be provided on an ongoing basis. Continually developing new skills and technical knowledge that relate to our products and services is a key success factor within our business.  

  • Aptitude for mechanical and electrical functions as they relate to industrial equipment, with the ability to diagnose and resolve technical issues effectively.
  • Ability to maintain an ongoing schedule for servicing machines due for calibration, ensuring compliance with industry standards and customer requirements.
  • Strong communication skills to interact with customers, provide technical support, and explain service procedures clearly and concisely.
  • Organizational skills to manage service schedules, maintain records, and coordinate logistics for onsite visits and equipment repairs.
  • Technical familiarity with Windows-based software used for data analysis, calibration management, and reporting.
  • Technical familiarity with PC-based hardware components and peripherals, including interfaces, sensors, and control systems.
  • Ability to work with impartiality, demonstrating professionalism, integrity, and respect for customer confidentiality.

 

PERFORMANCE MEASURES

  • Timeliness and accuracy of equipment calibration and servicing tasks.
  • Customer satisfaction ratings based on feedback surveys and service evaluations.
  • Number of successful equipment repairs completed within specified timeframes.
  • Compliance with service schedules and adherence to industry standards and best practices.
  • Effectiveness of communication and technical support provided to customers.
  • Continuous improvement initiatives, including suggestions for process enhancements and workflow optimizations as well as additional training and skill development. 

 

WORKING WITH PRODUCTION SERVICE CO.

Our MISSION is to help organizations increase efficiency by enhancing their ability to measure processes, components, and finished products. Our VISION is to become the most trusted provider of measurement solutions for industry through service, innovation, and expertise.

Our CORE VALUES...

  • The Golden Rule: Serving each other and our customers with honesty and integrity is the lifeblood of our company. We treat others as we would like them to treat us. Our success is grounded in how we serve.  
  • People over Process: We believe our culture will ultimately define our success.  We foster an environment where employees can think big, have fun, and do great work. 
  • Embracing Innovation: We energetically pursue new ways to continuously improve our product and service offering. 

 

COMPENSATION AND BENEFITS

  • Competitive compensation plan that includes salary and commission.
  • Monthly auto allowance.
  • Medical, Dental, and Vision insurance.
  • Retirement Savings Plan with a 3% company match.
  • PTO for volunteering opportunities. 

 

Interested in joining our team? Please apply by sending your resume to alikowski@productionserviceco.com